Privacy Policy
This page is maintained by AIRTEK to explain how we handle information collected through our website and store. It is not an independent certification of our practices.
Information We Collect
When you use AIRTEK, we may collect: name, shipping and billing address, email, phone number, order history, and information you submit through the contact form. Payment card details are processed by our payment processor and are not stored on our servers.
We also collect standard technical data such as IP address, browser type, device information and pages viewed, to keep the site secure and to improve the customer experience.
How We Use Your Information
- Process, ship and support your orders.
- Respond to inquiries submitted through the contact form.
- Prevent fraud, verify age eligibility and enforce our policies.
- Send transactional emails (order confirmation, shipping, warranty updates).
- Send marketing emails only when you have opted in — you can unsubscribe at any time.
Cookies & Analytics
AIRTEK uses cookies and similar technologies to keep your cart, remember preferences and understand aggregate usage of the site. You can disable cookies in your browser, but some features (such as the cart) may not work correctly.
Sharing With Third Parties
We only share personal data with service providers strictly needed to run the store: payment processors, shipping carriers, email delivery, hosting and analytics. These providers are contractually required to protect your information and to use it only for the services they provide to AIRTEK.
We do not sell personal information. We may disclose information when required by law, court order or to protect the rights, property or safety of AIRTEK, our customers or others.
Data Retention
Order records and related account information are retained as long as necessary to fulfill orders, provide warranty support and comply with tax and legal obligations. Contact form messages are retained for a reasonable period to allow follow-up and quality review.
Security
We use administrative, technical and physical safeguards designed to protect customer information. No method of transmission or storage is 100% secure; if you believe an incident affects your account, contact us immediately.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal exceptions (for example, tax records we are required to keep). Send requests through the contact page.
Children
AIRTEK is intended for adults 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy periodically. Updates take effect when posted on this page. Continued use of AIRTEK after changes means you accept the revised policy.
